Returns / Exchanges

Orders placed more than 25 days ago may be exchanged for store credit only.

Orders placed more than 50 days ago are not eligible for exchange or return.

It is less than 50 days since this order was placed.

Your Name

Order Number

Email Address

Phone Number

Shipping Label

Please, email me a fully completed shipping label for my return for $3.99

I will pay for the label myself.
(Note: This option is almost always more expensive.)

Exchange

I want to exchange items I am returning for a different size. (If the replacement size is in stock you will not be charged ANYTHING when we ship it to you!)

Number of Items to Return

Item Name or Number

Reason for Return

Item Name or Number

Reason for Return

Item Name or Number

Reason for Return

Item Name or Number

Reason for Return

Item Name or Number

Reason for Return

Comments

If you have any specific questions, the best way to contact us is by email at customerservice@alwaysurban.com. If you would prefer to contact us by phone, please call us during our business hours (Monday thru Friday 9:00am - 5:00pm CST) at 312-970-9334.

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Returns / Exchanges